Can I Give You Feedback - Part One

Feedback In Motion

Details

A Learning Experience on the Science & Art of Giving Feedback

Overview:
The first of two 90 minute modules that give leaders the real skill of giving brilliant feedback.

This experience goes beyond theory to explore why feedback is so difficult and how we can deliver it in a way that fosters understanding and minimises conflict.

Module 1: The Science of Feedback (90 minutes)
🔬 Understanding why feedback is challenging and how the brain responds

Learning Objectives:
• Explore the neuroscience of feedback—why our brains resist it and how to overcome defensiveness
• Understand the psychology of perception, conscious inclusion (bias), and cognitive distortions in feedback
• Recognise common emotional triggers and learn how to navigate them
• Learn evidence-based techniques to prime people for receiving feedback

Session Flow:

  • The Feedback Spectrum: Participants reflect on their best and worst feedback experiences and discuss what made them effective or damaging.
  • The Brain on Feedback: The Neuroscience behind fight, flight, or freeze responses to feedback. The role of dopamine, cortisol, and oxytocin in feedback conversations.
  • Psychological Barriers to Feedback: Common biases and distortions that impact feedback (e.g., negativity bias, confirmation bias)
  • Emotional triggers—understanding why people react defensively, and how to pre-empt and de-escalate conversations before they start.
  • Reframing Feedback: The power of priming and how to set the right conditions for feedback. Growth vs. fixed mindset in feedback conversations

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Key Takeaways:
✅ Giving great feedback is a skill, not just a process—it requires both science and artistry
✅ Understanding psychological triggers helps feedback land more effectively
✅ Authentic, well-delivered feedback fosters connection, trust, and real change

🚀 To find out more, or to discuss your specific needs further please do contact us.

Summary

We all know that giving feedback is essential. We are all familiar with the frameworks, policies, and handbooks. You've likely attended countless training sessions that show you how to do it. And still giving feedback often remains an imperfect process and fraught with risk. How can we deliver feedback in a way that fosters understanding and avoids unnecessary upset?

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